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Account & Billing


NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by Community Manager
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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here:   If you have a ...

Karl-F by Community Manager
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Resolved! Account

How on earth im i paying nearly £80 £90 for something that i cant even control at all 﫤 like i cant remove devices there no help due to removing nothing i cant watch sky sports on my iphone there no direct line to call just text its like they take ur...

Nur by Advocate
  • 4 replies
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How to Cancel Boost

I signed up for a one day membership to watch F1. The app insisted that I took a weeks now boost subscription. I did not want it but the app would not let me choose to cancel this. I was forced to take now boost for free.I am now trying to cancel thi...

Resolved! Possible scam website?

Hi, I've typed in to my chrome browser "nowtvb" and the first website is "" Is this a scam website or is it just a different website to the normal "" ? I'm just fairly concerned that one letter causes a scam website to be at the...

Eveini by Advocate
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Resolved! Fraud on my account - Help!

Yesterday I had an entertainment pass and boost added to my account which was not me. I haven't used my Now TV account for months. Payment has been taken despite my cancelling it as soon as I received an email telling me I'd purchased this. I am unab...

Resolved! VERY Frustrated

Trying to see a break down of bills for Broadband / Fibre / Calls. Called Now TV and eventually had info on how to link my accounts. The problem is I no longer own the email I used to sign up with, so they have changed the email to a new one. This is...

Andy05 by Advocate
  • 1 replies
  • 1 thanks