Showing results for 
Search instead for 
Did you mean: 

Account & Billing


NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by Community Manager
  • 0 replies
  • 1 thanks

GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here:   If you have a ...

Karl-F by Community Manager
  • 0 replies
  • 2 thanks


I went through the process of cancelling my subscription last month only to be charged again this month & cannot seem to find an Avenue to discuss this!?

Sawbo by Newbie
  • 2 replies
  • 0 thanks

Broadband & Calls page not loading. New customer.

I will keep it concise.Moved to a new place. Tested the socket, model "Openreach™ Branded NTE5C MK2 Master Socket".Socket is not live. Test was done by using a line phone & connecting it to the socket, then listening for the continuous tone. It wasn'...

Ruzky by Advocate
  • 1 replies
  • 1 thanks

Resolved! Overcharged on fixed???

How can my fixed rate option go up by £1.20 without contacting me just hoping I will not notice?who point of it being fixed is so you know how much it is????

Ss81 by Advocate
  • 3 replies
  • 0 thanks