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Account & Billing

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NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by • Community Manager
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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by • Community Manager
  • 9207 Views
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Broadband customer service email?

Please can someone share the customer service email address. Long story I had them cancelled the. Changed the date to earlier and the cancellation clearly hasn't gone through. I am now living abroad so can't call. I cancelled my service in Jan to be ...

Britt90 by • Newbie
  • 109 Views
  • 1 replies
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Payments

I have only recently realised that a payment is being from my bank monthly from now tv, I’m assuming for an entertainment pass as it states on my statement, but the problem I have is I don’t currently have any active passes. I’ve searched on my membe...

Billing

My statements do not show the Account holder's name and billing address, I want to use them as a utility bill, but because of this, I can't, How can I fix this?

Laki by • Newbie
  • 145 Views
  • 3 replies
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Payments

Hello Im looking for help please and would like to speak to a adviser but all i seem to get is the annoying chat bots and then was told to come here i signed up for now tv and then different mounts have been takeeeeen from my account im rather confus...

zykta by • Newbie
  • 115 Views
  • 2 replies
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Cancellation issues

Hi guys,I have subscribed to Now Broadband yet again after leaving my old provider when the 18 months promotion period ended. I did it through Quidco so for a cashback. Surprise, surprise, cashback hasn't been tracked and I haven't even received the ...

pepe999 by • Advocate
  • 117 Views
  • 1 replies
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