28-07-2020 18:36
i bought a 3 months skysports pass for £25 and when i looked on my account it says im gonna be charged £25 in august which means i will be paid twice unless i stop the payment please help
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28-07-2020 20:24
Hi @rizzler05
i didn't take a screen shot of the offer when it was on the NowTV website back in June, but here's one link from the internet about it, which is £25 per month.
https://www.thesun.co.uk/sport/11949878/now-tv-sports-pass-25-a-month-deal-save/
Your email receipt from NowTV should also confirm this.
if you wish to dispute it then get in touch with NowTV
https://help.nowtv.com/article/how-to-submit-a-complaint
28-07-2020 18:44
Hi @rizzler05
The offer is for £25 per month for three months (where you can cancel the pass anytime) and not a one off payment of £25 to cover the whole three months.
Here's my email offer for 3 months for £20 per month that i received back in June.
28-07-2020 20:10
thats not wat it said it definately said £25 for 3 months as i would never have signed up for it and even when i synched the tv and computer together and then did the offer the tv account is showing that i have sky sports for 3 months for £25 so there is confusion with this deal
28-07-2020 20:24
Hi @rizzler05
i didn't take a screen shot of the offer when it was on the NowTV website back in June, but here's one link from the internet about it, which is £25 per month.
https://www.thesun.co.uk/sport/11949878/now-tv-sports-pass-25-a-month-deal-save/
Your email receipt from NowTV should also confirm this.
if you wish to dispute it then get in touch with NowTV
https://help.nowtv.com/article/how-to-submit-a-complaint
28-07-2020 20:39
I've just had the same been auto renewed after a sky sports season pass which ends by itself and doesn't auto renew. Complaint sent over
28-07-2020 22:17
i have now cancelled sky sports as i am not paying £25 a month especially now that the football season is finished but ty 4 ur help
28-07-2020 19:09
I have had 33 pounds taking out of my account by now tv. How do I go about getting a refund
28-07-2020 19:48
Hi @Anonymous User
Speak to live chat using the link below.
Should live chat not open for you, try a different internet browser or another device with a browser on it.
if still no luck getting through,then send them a message on the web form on the same link below.
28-07-2020 20:40
Thank you all sorted now.
28-07-2020 21:02 - edited 28-07-2020 21:02
@Anonymous User @How did you sort it. Online chat not working