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Anonymous User
Not applicable

Wrongly charged

I recently took advantage of the 7 day free trial on 13th April. Having watched during the trial period I cancelled the service and a confirmation of cancellation was sent to me on 20th April.

Today (27th April) I have been charged £3 for Now TV booster, £8.99 for Now TV and £11.99 for Sky Cinema.

There is no phone number to call and no live chat to a person and the automated responses don't provide any answers.

Does anyone have a way of contacting NowTv?

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

You can also try filling this form out, but its not a guarantee. 

https://account.nowtv.com/payments/query/incorrect-charge

FYI that I do not work for NOW, just a NOW customer trying to help