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AnqiJiang
Advocate

Wrongful charged

I have been charged twice this month 22.00 for the broading fee. Today and yesterday, I recieved the payment notifications twice. could anyone help me? @

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schnapps
Legend 5
Legend 5

Re: Wrongful charged

Hi @AnqiJiang 

 

If it's relating to NOW Broadband (not TV Memberships) then get in touch with the NOW Broadband Team tomorrow by using the telephone number on the link below or drop them a message using the "web form" from the same link.

 

The telephone helpline number for NOW Broadband customers is open between 8 am to 8pm.

 

https://help.now tv.com/article/how-to-submit-a-broadband-complaint1 

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