14-05-2019 20:20
I’ve just signed up to the free trial of the entertainment pass online, but when I log onto my tv it says a cinema pass. I don’t want this! How do I change this when my account online is correct? Thanks
14-05-2019 20:29
Hi @Anonymous User
Are you using a YouView Box by any chance ?
If so, the NowTV App on the YouView boxes only currently supports on demand movies 😡.
More information in this guide linked below.
https://help.nowtv.com/article/now-tv-shows-that-aren-t-available-on-youview
14-05-2019 21:00
Ah yes I am, thank you!
14-05-2019 21:04
Hi @Anonymous User
I thought it would have been the case.
Maybe see if you own another device from the link below to watch your 7 day entertainment trial with.
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv