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Anonymous User
Not applicable

Won’t let me pay online

Have been trying to pay online and it won’t let me. I have entered all my details properly, and I tried so many times but nothing

9 REPLIES 9
Anonymous User
Not applicable

I have tried 3 times to pay my bill the morning and it won’t let me know it’s saying if I don’t pay within 10 days they are going to cancel my line! And there is no contact number to call to get this sorted so can someone please tell me what I am mean to do? 

Anonymous User
Not applicable

im having the same issues tried loads of times.

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User @Anonymous User @Anonymous User 

When I was a Now TV broadband customer this is number I used to call them 0330 041 2460

 

If not I would then recommend using the Live chat about the refund.

 

https://help.nowtv.com/get-in-touch

 

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Im having the same issues every time they tried to take money out it was not transferred from my isa and the chat bot thing is useless

Anonymous User
Not applicable

Same here, rang up to try and pay guy didnt even understand english how am i suppose to pay? An online option would be nice or even just an automated phone line!!

Anonymous User
Not applicable

I'm having the exact same problem right now! It's so annoying😣

Anonymous User
Not applicable

Ditto!!! They send reminders,but don't give you an easy option to pay!!!

I've never known a more mismanaged company,seriously!

I man Sky own it ,don't they?

Anonymous User
Not applicable

Im haveing the same problem did you manage to resolve it?

 

Anonymous User
Not applicable

Yeah i have just tried and u normally can. Phone lines dont open till 8. Should really have an automated service if they are going to stop online payments!!!