cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Won’t let me pay online

Have been trying to pay online and it won’t let me. I have entered all my details properly, and I tried so many times but nothing

Labels (2)
0 Thanks
Reply
9 Replies
Anonymous User
Not applicable

Re: Won’t let me pay online

I have tried 3 times to pay my bill the morning and it won’t let me know it’s saying if I don’t pay within 10 days they are going to cancel my line! And there is no contact number to call to get this sorted so can someone please tell me what I am mean to do? 

0 Thanks
Reply
Anonymous User
Not applicable

Re: Won’t let me pay online

im having the same issues tried loads of times.

0 Thanks
Reply
Anonymous User
Not applicable

Re: Won’t let me pay online

I'm having the exact same problem right now! It's so annoying😣

0 Thanks
Reply
Anonymous User
Not applicable

Re: Won’t let me pay online

Im haveing the same problem did you manage to resolve it?

 

0 Thanks
Reply
gavs82008
Legend 5
Legend 5

Re: Won’t let me pay online

@Anonymous User @Anonymous User @Anonymous User @Anonymous User 

When I was a Now TV broadband customer this is number I used to call them 0330 041 2460

 

If not I would then recommend using the Live chat about the refund.

 

https://help.nowtv.com/get-in-touch

 

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat

FYI that I do not work for NOW, just a NOW customer trying to help
0 Thanks
Reply
Anonymous User
Not applicable

Re: Won’t let me pay online

Yeah i have just tried and u normally can. Phone lines dont open till 8. Should really have an automated service if they are going to stop online payments!!!

0 Thanks
Reply
Lancs-Lainey
Mentor

Re: Won’t let me pay online

Ditto!!! They send reminders,but don't give you an easy option to pay!!!

I've never known a more mismanaged company,seriously!

I man Sky own it ,don't they?

0 Thanks
Reply
Catmoon20
Mentor

Re: Won’t let me pay online

Im having the same issues every time they tried to take money out it was not transferred from my isa and the chat bot thing is useless

0 Thanks
Reply
Anonymous User
Not applicable

Re: Won’t let me pay online

Same here, rang up to try and pay guy didnt even understand english how am i suppose to pay? An online option would be nice or even just an automated phone line!!