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Why is my bill so high

I was paying 20 pound set every month now your saying I owe 75 pound how is this so 

2 REPLIES 2
Jayach
Elite 3

You are not talking to Now here, so we have no idea why.

Assuming this is about your broadband bill, call Now on the number in the link below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

gavs82008
Legend 5
Legend 5

@Lisarudman1984 

No we aren't as we are just customers like you here 😛

See this link 
https://help.nowtv.com/article/changes-to-your-broadband-membership

Otherwise use the drop down in the final question from the link to get the number to call or use the link from @Jayach to get you to another number to call.

FYI that I do not work for NOW, just a NOW customer trying to help