cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Why can’t I Cancel..?

I’m trying to cancel my membership but keep being directed to a page with the message ‘click next to the membership you have and then click ‘cancel my membership’…..but when I go on to that page there is nowhere which tells me what I have. All it shows is what I can add…!  It’s ridiculously difficult and I’ve no doubt a ploy by NOW to tempt people to stay. Any help would be appreciated.

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Where did you take out your membership? If it wasn’t the website you’ll need to go to the relevant App Store to manage it.

FYI that I do not work for NOW, just a NOW customer trying to help