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Anonymous User
Not applicable

Why am I being charged £1.60 every month

Why am I being changed £1.60 every month 

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Sounds like a retention deal to me if the standalone charge is £1.60 per month.

 

When you go to My Account > Bills & Payments when logged in here do you see the £1.60 charge and what is the description say next to the charge ?

 

Should it be something you didn't agree too, then you need to take this up with NowTV live chat.

 

Use this link below to get in touch with live chat.

 

https://help.nowtv.com/article/how-to-submit-a-complaint