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AJS
Newbie

Who do I need to contact when a customer passes away?

My Mother has recently joined as a Customer but shortly after passed away. I cannot find a number to call to advise NOW, would anyone happen to know the process?

1 Reply
schnapps
Legend 5
Legend 5

Hi @AJS 

 

Sorry to hear about your Mum.

 

Are you trying to close a TV Membership account or a Broadband account ?