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Vinny
Advocate

When to cancel

My now sports offer runs out on march 28 2024 do i cancel on that day or do i need to give a months notice? Thanks in advance, Vinny.

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Vinny 

If you plan to watch sports after the 28th Feb until 28th March you can cancel anytime between those dates. If you cancel now you will no longer have access after the 28th. 

That said, if you want to keep it but only at a discounted rate like the rest of us. Play the cancel game after your next billing cycle (28th) and you will no doubt be given a retention discount offer. 

FYI that I do not work for NOW, just a NOW customer trying to help

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Vinny 

If you plan to watch sports after the 28th Feb until 28th March you can cancel anytime between those dates. If you cancel now you will no longer have access after the 28th. 

That said, if you want to keep it but only at a discounted rate like the rest of us. Play the cancel game after your next billing cycle (28th) and you will no doubt be given a retention discount offer. 

FYI that I do not work for NOW, just a NOW customer trying to help
Vinny
Advocate

@gavs82008 thanks a lot for that, sounds like a plan!