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Anonymous User
Not applicable

Whats my "username"

Hi,

 

I've signed up for NowTV on my laptop and all good. Now I want to download the app on my FireTV and watch NOW TV there. 

 

But the app asks me fro my username to sign in and i don't know it. I've tried my full name with a space and I've tried my email address but neither work.

 

Any ideas?

4 REPLIES 4
Anonymous User
Not applicable

Your username is normally the email you signed up with 

ukbobboy
Legend

@Anonymous User  @Anonymous User 

 

 

Well Dodgy (or is it Doggy)

 

Your user name  is the name you signed up with which, for most people, is the first part of their email address, i.e. everything before the @ symbol, but I guess you went a different way (why?).

 

Maybe, if you check out Now TV's Chat Text in the  Help Centre they should be able to tell you what user name you signed up with.

 

 

UK Bob

 

 

Anonymous User
Not applicable

Hm, tried that. Maybe i'll reset my password and try again

ukbobboy
Legend

@Anonymous User 

 

Hi Dodgy

 

I guess you can't get into your Now TV account, because you don't know your user name, then may I suggest you register a second account, this time noting all the important details, and ask Now TV to delete the first one.

 

You can write to them at the following:

Now TV Customer Services Email.jpg

UK Bob