Keep an eye on your credit card statement. According to the customer care representative I talked to there is a glitch on their system which will take cash twice when buying a movie pass. spent my valuable 15 minutes to get my money back
What about the (apparently) opposite problem?. I cancelled the movie pass and it should have finished yesterday but is still going. I am informed that no payment has been made or will become due at a future date and my access will end today at 05:35am. It is still going regardless of this message which is different from yesterday's message which timed loss of access at 19:24pm. Will I receive free Movie's for ever?
Paid my usual month pass (08/01/18), payment deducted from my account. I am being asked for another subscription pass payment. I have NO access to the film channel, they want extra money on top of the money I have already paid, and they will not refund for the service I am NOT getting. Communications from them have stopped. I am at a loss as what to do. Is there some kind of
customer service telephone number?