05-07-2016 17:06
Hi
I bought a NOW TV box with 3 months entertainment package. I entered the code when setting up the account and thought I had the 3 months package but on my billing it says in 4 days my free two weeks is up and will be charged in for days £6.99. As I thought I did not need the voucher I have discard it.
Please can someone help me?
05-07-2016 17:11 - edited 05-07-2016 17:12
Hi @Anonymous User,
Either your NOW TV voucher has not applied/worked or you've logged onto the wrong NOW TV account!
Do you have any 'proof of purchase'? If so, I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your problem to them... They're usually pretty quick at resolving such things 😉
The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
29-03-2018 11:14
Hi
i purchased a now tv one month sport pass with a free voucher code for the Joshua/Parker fight on Saturday night. I received an email confirming receipt of £19.95 bt no actual voucher code. Does this come separately and if so how long does it take?
quarryman
29-03-2018 11:20
@Anonymous User Welcome to the forum. Yep the code for the fight will arrive separately. The offer email mentioned you should get it by 5pm on the day of the fight although this help page says you should get it before the 31st.
https://help.nowtv.com/article/can-i-watch-sky-sports-box-office-events-on-now-tv
Keep checking your junk/spam folder in case it ends up in there
29-03-2018 11:37
Thanks Andy, much appreciated....