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Jamesfennell
Newbie

Updating email address

I have a new email address after being locked out of my old one how do I change to my new email without using the link sent to the previous one?

1 ACCEPTED SOLUTION
seebee
Scholar

According to the last paragraph of:

How Do I Change My Email Address? (nowtv.com)

...If you no longer have access to the email address registered on your NOW account, you won't be able to update it. Select the Get in touch button on this page to contact us by live chat and we can update it for you.

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3 REPLIES 3
seebee
Scholar

According to the last paragraph of:

How Do I Change My Email Address? (nowtv.com)

...If you no longer have access to the email address registered on your NOW account, you won't be able to update it. Select the Get in touch button on this page to contact us by live chat and we can update it for you.

gavs82008
Legend 5
Legend 5

@Jamesfennell 

Follow the sound advice from @seebee and make sure signed in when using the ‘How to get in touch’ drop down to get access for live chat

FYI that I do not work for NOW, just a NOW customer trying to help
Jamesfennell
Newbie

Thanks everybody, all sorted now.