I am sooooo frustrated. My card has expired and try as I might I cannot update the details.
I am stuck in a loop of every button I press sends me back to the update card details page.
I update and then press confirm and the details disappear and I am back to the start.
I have tried different cards and even downloaded a different browser as advised in one post but absolutely no difference.
I can't get on live chat. Even when I found it (well hidden) when I click on it nothing happens.
Someone please help. I just want to watch a bit of TV
I just tried to update mine and there was no "Confirm" button, only a "Back" button. Very useful I'm sure. Although they seem to have got my new expiry date automatically so I don't really need to change the card now. Would have preferred to use another card, but never mind...