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Anonymous User
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Updated payment deatails....still unable to use nowtv

Hi all

 

After a few emails asking us to update payment details.....(no idea if they was real or not)

 

We have updated our payment details...and payment was taken on the 27th june.....when trying ti use Nowtv all we get is the "start fee subscription" screen.....we are "logged in" but cant navigate to the TV shows in the "entertainment" section/pass

 

Thanks all 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

What do you mean after a few asks of updating your payment method?

 

Use this link to determine if your actual account is updated. 

https://help.nowtv.com/article/how-do-i-view-my-payment-history

FYI that I do not work for NOW, just a NOW customer trying to help