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Anonymous User
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Update payment card page not working

Hi I have tried everything, including reading posts on here. Trying to update card details on the relevant page, you can add the information. But there is no way to update, there’s no confirm button or anything. And no way to tell NowTV to correct except a hopeful reply to this post.....

 

iPad app being used

 

regards

 

K

1 ACCEPTED SOLUTION
schnapps
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Legend 5

Hi @Anonymous User 

 

See if the solution in this linked thread below helps in anyway.

 

https://community.nowtv.com/t5/Account-Billing/Change-payment-card/m-p/514255 

View solution in original post

5 REPLIES 5
schnapps
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Legend 5

Hi @Anonymous User 

 

See if the solution in this linked thread below helps in anyway.

 

https://community.nowtv.com/t5/Account-Billing/Change-payment-card/m-p/514255 

Anonymous User
Not applicable

Thanks it worked! Bizarre fix though.

 

cheers

 

K

Anonymous User
Not applicable

Tried 3 times now 

 

Anonymous User
Not applicable

What’s the fix please

gavs82008
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Legend 5

@Anonymous User 

The thread you started has been responded by helpful forum member @schnapps 

FYI that I do not work for NOW, just a NOW customer trying to help