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leila78
Newbie

Update Payment details.

I had switched bank accounts so when they tried to take a payment for Now TV it failed.  So now I have updated my payment details with my new card, however, when i sign in it is asking me if I want a free trial or to pay £11.99 a month (I was paying £6.99 a month, and so would like to revert back to that amount.)

1 Reply
gavs82008
Legend 5
Legend 5

@leila78 

Head onto live chat and see what NOW staff can do for you. Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help