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Anonymous User
Not applicable

Update Payment details.

I had switched bank accounts so when they tried to take a payment for Now TV it failed.  So now I have updated my payment details with my new card, however, when i sign in it is asking me if I want a free trial or to pay £11.99 a month (I was paying £6.99 a month, and so would like to revert back to that amount.)

Legend 5
Legend 5

@Anonymous User 

Head onto live chat and see what NOW staff can do for you. Just make sure to click “chat online”.

FYI that I do not work for NOW, just a NOW customer trying to help