30-05-2021 13:08
I had switched bank accounts so when they tried to take a payment for Now TV it failed. So now I have updated my payment details with my new card, however, when i sign in it is asking me if I want a free trial or to pay £11.99 a month (I was paying £6.99 a month, and so would like to revert back to that amount.)
30-05-2021 13:39
@Anonymous User
Head onto live chat and see what NOW staff can do for you. Just make sure to click “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint