Unusual Payment

[Anonymous User]

Hello,

I have checked my bank statements and I being charged for stuff by NOW TV. However my bill is constantly £25 per month.

25th May - NOW FDABA Ents - £9.99

22nd June - NOW 1FFB8 Cinema - £9.99

27th June - NOW 3E09D Ents - £9.99

22nd July - NOW 329C7 Boost - £2.00

22nd July - NOW 2075B Cinema - £9.99

25th July - NOW 83A07 Ents - £9.99

What is this?

[gavs82008]

@Anonymous User 

Looks like you have more than one account. 
https://help.nowtv.com/article/find-an-account

Jump onto live chat and speak with staff who will sort it out for you. Make sure you click "chat online" and not "get help quicker" as the latter is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

[Mark_Weinreb]

@Anonymous User 

@gavs82008 may be correct, but I don’t see it that way.

There are 3 entertainment passes, spaced a month apart, likewise the 2 cinema passes are also spaced a month apart.

As to your constant £25 a month charge, would that be for broadband?

[gavs82008]

@Mark_Weinreb 

Never even thought about the broadband! Thanks for jumping in with the suggestion 😎