Unused entertainment pass refund

[Anonymous User]

Hi, I have not used my entertainment pass for the last few months - I thought I’d cancelled it. I would like to see about getting a refund for these unused months if possible.

The option for live chat seems to be unavailable, and I can’t find a phone number for customer services anywhere. 
can anyone point me in the right direction? Thanks.

[gavs82008]

@Anonymous User 

Hate to say there is no phone number, only for broadband. 

For live chat have you tried this? 
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
Just make sure to click “chat online” within the green box 

There is also send an email to the address in the picture below