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Advocate

Unrequested package cancellation and device removal

For the second time, some of my devices have been removed (without my permission) - I lost access to my entertainment package for a week - and I also received an email saying that my entertainment package will be cancelled on 10th Jan - again without my permission. 

 

Can you please rectify both of these errors and also compensate me for the loss of access to my entertainment package?

 

Thanks for your help in advance. 

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Legend 5
Legend 5

Re: Unrequested package cancellation and device removal

@Dee22 

This is a customer forum, your best option is go onto Live chat. 

 

https://help.nowtv.com/article/how-to-submit-a-complaint

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