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Bond_007
Scholar

Undeliverable ([email removed]) help at nowtv.com

Delivery has failed to these recipients or groups:

NOW TV Help ([email removed])
The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly.

 

I'm unable to reply to cases which I have open and have received a response on.

6 REPLIES 6
Bond_007
Scholar

help at nowtv.com

Don't know why it removed the email from my original post.

gavs82008
Legend 5
Legend 5

@Bond_007 

Because of GDPR reasons all email addresses are removed. Try replying using the address in the below picture.

669FA24B-0D21-4E3B-9731-7580EE4F12D6.jpeg

FYI that I do not work for NOW, just a NOW customer trying to help
Bond_007
Scholar

Thanks. Sent it again. Still got a bounce back from the "help" email ID. CustomerServices one seemed to work.

schnapps
Legend 5
Legend 5

Hi @Bond_007

Have a read of my first post in this other linked thread below.

https://community.nowtv.com/t5/Account-Billing/Account-help-by-email-required/m-p/583434#M19373 

Bond_007
Scholar

Thanks but the email isn't being delivered. The server has responded with Undeliverable.

schnapps
Legend 5
Legend 5

Hi @Bond_007

According to NOW Twitter they are seeing and can read the email messages where the recipient gets the failed delivery due to full mailbox message sent back to them.

Screenshot_20220628-180735.png