I pay for Nowtv and have done for a long time. This is connected to my Lloyds bank account. Now I have just checked my Tesco bank account and 3 payments have gone out for Nowtv. There is no direct debit showing so I can’t cancel it. I have checked my Nowtv account and it is definitely connected to my Lloyds account. The payments aren’t even the same amounts. Can you help me cancel this and get my money back please.
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.