28-11-2018 11:46
Just noticed that my son has been buying sky sports day passes 😡
Theres about 10 transactions of these!
he wasn't aware of what he was doing as he can't read!!
Can I get a refund? To whom do I contact as the number I have doesn't allow you to speak to any one just says do it online. Can't find live chat either 🤷♀️
28-11-2018 13:30
@Anonymous User wrote:
Just noticed that my son has been buying sky sports day passes 😡
Theres about 10 transactions of these!
he wasn't aware of what he was doing as he can't read!!
Can I get a refund? To whom do I contact as the number I have doesn't allow you to speak to any one just says do it online. Can't find live chat either 🤷♀️
@Anonymous User Welcome to the Forum 🙂
We have sent you a email regarding this. Have a good day.
Thanks Niamhd
NOWTV Team 😉
28-11-2018 14:01
Hi @Anonymous User
Would also suggest to avoid this happening again in the future is to add a payment pin to your nowtv account.
You can do this whilst signed in on here, by going to My Account > Settings & Pin's where you can then add a four digit pin code to prevent anybody buying passes on your account without your permission.