We already have Netflix and Amazon Prime, we got Now TV so that my husband could watch Sky Sports when he wanted to via a Sports Pass. Today, a year later I see that we have had money taken from our account every month for a Kids Month Pass of £3.99 (no children) and Entertainment Pass of £7.99 which we never subscribed for, but knew, that IF we wanted one we could buy a pass on line. I am looking to have this money refunded. Has anyone else had this problem? I look forward to hearing from you.