@Anonymous User
Hi again Paul
You said, "if you ... end up hopping onto and off of a sports channel it automatically adds it to you account....this is the only explanation I can think of that would have led to a sports pass being added to my account".
This, to my mind, is a good an explanation as any but back when NOW started this policy they would look for inactive accounts and bestow their "help", by adding a pass or two, to those unfortunate customers.
(So you can now see where the origins of my answer to you came from).
However, these "so called" helpful passes caused such an uproar, by frightening the elderly, bewildering people who were on holiday and found themselves the recipient of this unwanted gift, further upset people who were going through personal turmoil, et al. So NOW recinded the policy, announced that customers who got those passes would not be charged, subsequent monthly subscriptions withdrawn and apologised for the fiasco.
However, some time later, the policy was reintroduced but the way it's now applied is a mystery to most of us. From time to time you will find postings from very upset customers like yourself that have been given a pass, and subsequent subscription, without knowing why or when.
Regardless of how they apply this disreputable policy they should know enough to not irritate or upset their customers, unless NOW wants to actually loose them.
Later.
UK Bob
