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Unable to change password

I’ve clicked the reset button, followed the email link but when I enter a password (10 characters: numbers + letters) nothing seems to happen. I’ve therefore unable unable to change my password.  Tried online help and the bot knows nothing! 

Any ideas or help?


1 Reply
Legend 5
Legend 5


Go onto live chat and hopefully staff can sort it for you. Just make sure you click “chat online” within the green box and not “get help quicker” as this is a bot.

FYI that I do not work for NOW, just a NOW customer trying to help