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MEd
Advocate

Unable to change or see payment details

 
My monthly payment is correctly billed on my card, but I am unable to change my payment details and I keep getting an error message on this page:

account.nowtv.com/payment-details


"Oops, we don't appear to have any payment details set up for your account
Please provide the card details you want to use for all future payments.
Oops something went wrong"
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schnapps
Legend 5
Legend 5

Re: Unable to change or see payment details

Hi @MEd 

 

Bit of a long shot, but before accessing your NowTV website account, try a different internet browser or try using your browser in a private window or incognito mode.

 

Apart from that see if NowTV live chat can assist you further.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

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