16-02-2018 23:24
Hello,
I have bought a 6 months subscription for now tv cinema and entertaiment pass. I have not used for the past 2-3 months and decided to cancel it. I have been trying to cancel it all day and the buttons are showing as greyed out. When trying to contact customer service I am left for hours waiting for an adviser because it just keeps saying " An advisor's on the way..."
I can see that the renewal is tomorrow and I don't want to be billed for something I have not used for months anyway. I have paid for 6 months, however, I now want it canceled and I am not getting through to anyone in customer service here or on facebook. This is insane.
Please help!
Kind Regards,
Patrick Maxim
16-02-2018 23:27