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Anonymous User
Not applicable

Unable to Log In



I am unable to to log into my NowTV account on any device without using a VPN.


I keep receiving the message “unable to load log-in page”.


please could you let me know the issue, and how to resolve this. I need to access my account!!






I think NowTV will detect a VPN, and refuse to work over it.


Why do you have to use a VPN?


Are you abroad by any chance?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
This week, I are genrally been watching epsidoes on my Sasmung TV
Anonymous User
Not applicable

I am unable to login normally on any browser.


Searching the issue online suggested it could be an IP address issue so I thought to use a VPN to change my IP address. This solution worked.


I am not abroad, I am in London.