27-04-2019 20:26
Hi,
I am unable to to log into my NowTV account on any device without using a VPN.
I keep receiving the message “unable to load log-in page”.
please could you let me know the issue, and how to resolve this. I need to access my account!!
regards,
Alex
28-04-2019 9:40 - edited 28-04-2019 9:41
I think NowTV will detect a VPN, and refuse to work over it.
Why do you have to use a VPN?
Are you abroad by any chance?
28-04-2019 10:33
I am unable to login normally on any browser.
Searching the issue online suggested it could be an IP address issue so I thought to use a VPN to change my IP address. This solution worked.
I am not abroad, I am in London.