Just make sure to click “chat online” within the green box
Or drop Now TV an email using the address in the picture below
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
thanks for your input, as far as I can see I basically do everything to get my own money back. I’ve been on chat, still waiting for result. Very poor service, it’s like the police giving me all the tools to get evidence of a crime. Ridiculous.