08-10-2014 23:31
I want to cancel my subscription but after following the instructions several times I still cant manage to do this, please can someone help me. the option to go to my account is usless it does nothing but take me back to main page. trying contacting now tv direct that is also usless...
Solved! Go to Solution.
08-10-2014 23:35 - last edited on 14-11-2017 9:28 by Karl-F
http://help.nowtv.com/article/Cancel-NOW-TV
Have you tried link above? If that doesn't work you need live chat between 8am and midnight i think the times are now.
11-10-2020 7:49
Hi
Why not cancel through your Bank ?
15-02-2015 17:44
Please help. I want to cancel my account but every time I click 'My account' it just takes me to the homepage! I've tried on several browsers and the same incidence occurs. I have also just been charged £9.99 so I obviously have an active account.
15-02-2015 17:54
@Anonymous User if clicking on My Account takes you to the homepage you've used the wrong username. It's possible to have multiple SkyIDs (maybe one from when you had Sky TV or broadband and your browser is prefilling the details in) and only the one attached to the NowTV account will work.
12-10-2015 15:46
Hi, please can you help? I've had a few NOW TV accounts in the past but the ones I can log into aren't subscribed to any packages. I must have another account as I have £10 coming out wach month even though I don't use Now TV. Please help me cancel my account asap. Thanks, Marc
14-10-2015 13:31
Hi @Anonymous User
As this is an account related issue I will send you an email soon.
Thanks
Andy
12-12-2015 19:51
please please cancel my subcription! why must you make it extreamly stressful to leave?
12-12-2015 20:23
@Anonymous User cancelling only takes a few clicks. If you are having problems what's going wrong?
This faq should help http://help.nowtv.com/article/How-to-cancel-NOW-TV
15-12-2015 14:12
Hi @Anonymous User,
Like @Anonymous User said - should just be a matter of clicking "cancel pass" when you go to "my account > my passes".
If you're still having problems can you let us know what's happening and we'll look into it for you?
Thanks
Simon
NOW TV Team
10-06-2016 11:54
Hi Ranj-S,
Could you kindly help with canceling my Entertainment Month Pass which was included in my Vodafone Bundle.
"Cancel" button in My Passes section is not responding I tried this on several browsers and desktop PCs & laptops.
Thank you.
10-06-2016 12:02
@Anonymous User Hi there, live chat would be a quick option for you, they'll help you to cancel. 🙂