cancel
Showing results for 
Search instead for 
Did you mean: 
GB007
First Poster

The get in touch button.....

I have just spent  half a day trawling around Now TV trying to contact them directly  and the fabled GET in TOUCH  button  a phone number or live chat has never been seen in 4/5 hours of looking. Not impressed with this user vicious piece of software. Can anyone out there point me in the direction of a phone number or any method of talking to a NOW TV rep about what I want to do please.... Thanks 

Labels (1)
9 Replies
schnapps Legend 5
Legend 5

Re: The get in touch button.....

Hi @GB007

You should be able to get in touch with nowtv via live chat or send them a message by clicking on the Help button (top right of your internet browser when on the forum) and select the most relevant help topic, where you should see a blue get in touch button on the help article page.

If you then click on the this blue get in touch button it should divert you then to the nowtv contact options.

More info here

https://help.nowtv.com/article/how-to-contact-now-tv

To save you more time here is a direct link to nowtv (please note that the telephone helpline number is only available to broadband customers only).

https://help.nowtv.com/contact-us/managing-my-devices

0 Thanks
Reply
Gordon45
First Poster

Re: The get in touch button.....

I am unable to get all4 on my box have tried and reset my sign in but it still does not

operate!!! Is this a problem with the service?

0 Thanks
Reply
kingfu
Occasional Poster

Re: The get in touch button.....

I still see no button. Wasted an hour on what should be a 5 second question. Not happy

 

Highlighted
CB2019
First Poster

Re: The get in touch button.....

I had exactly the same problem. This is a total joke. 

RoyB Mentor 1
Mentor 1

Re: The get in touch button.....

@CB2019 

 

And this is a button, or leads to one, at least:-

 

Get in Touch (all the options, and the best place to start):-

https://help.nowtv.com/gb/get-in-touch/

 

Live Chat and Send Us a Message:-

https://help.nowtv.com/contact-us/managing-my-devices


If my posting answered your question, please click ‘Accept Answer’.
If you liked my posting, please click ‘Thanks’.
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
0 Thanks
Reply
Geewhiz75
Occasional Poster

Re: The get in touch button.....

Yip , absolute joke , trying to solve issues and unable to contact company as they make it impossible to find out how to . Joke joke joke . Where is this bleeping contact button or a phone number . F$%k me man

Geewhiz75
Occasional Poster

Re: The get in touch button.....

Sending you in circles , rubbish response 

0 Thanks
Reply
Community Manager
Community Manager

Re: The get in touch button.....

Hi @Geewhiz75,

 

Thanks for your post, can you please let us know what issue you're experiencing? 

 

Thanks

Karl

0 Thanks
Reply
Isthisafault
Occasional Poster

Re: The get in touch button.....

Whenever I click on it, I get the "not available" sign of a red circle with a red diagonal through it. I was getting this last night as well when I was trying to enter Entertainment Pass numbers which weren't recognised. They were bought as cards from Tesco yesterday, so they are definitely genuine.

0 Thanks
Reply