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Anonymous User
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Temporary transfer due to house move...new contract?

Hi, 

just wondered if anybody can help....I don’t seem to be able to get through to speak to a human...

im out of contract and due to move house. As I’m moving to a village I don’t want a new contract with now broadband as signal horrendous....constantly dropping out according to others who have tried.  however I can’t get my chosen different provider installed until some 2 weeks after I move...as even intermittent internet will be better than none at all I wondered if I transfer Now to my new home will it be considered a new contract or will I still be on the rolling one? 

thanks 😊 

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

See if you can get through to the NowTV Broadband Team using the telephone number on this linked page below.

 

If still no joy, then use the web form on the same link to send them a message with all your questions, where hopefully they will give you all the answers.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

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1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

See if you can get through to the NowTV Broadband Team using the telephone number on this linked page below.

 

If still no joy, then use the web form on the same link to send them a message with all your questions, where hopefully they will give you all the answers.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1