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EmmaJane21
Newbie

Talking to someone without paying

Trying to talk to someone about getting reconnected before I can pay. I am going around in circles again. I have been cut off and I need the Internet to make money so I can pay them. Its like a catch 22 situation. All I am getting is make a payment now. Can someone please help. All I am getting is the stupid bot or live chat is for tv quarries. 

2 REPLIES 2
Dl98
Advocate

Just go through to upgrades or new connection. If needed withhold your number so it doesn't detect your account from your number 

gavs82008
Legend 5
Legend 5

@EmmaJane21 

See this link whilst signed in.

https://help.nowtv.com/get-in-touch/now-broadband-calls/making-a-payment

Pay portal and also to get the number to call. 

FYI that I do not work for NOW, just a NOW customer trying to help