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Anonymous User
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Taking payment after death of mother

I have lodged a complaint about this and i have spoken to the useless people on chat who declared data protection to me.

I cancelled my mothers pass in Feb, she was hospitalized and died in April,  but nowtv continued to take payment only noticed today when i got an email to tell me they are putting entertainment up to 9.99


logged in and found the payments that have been going out.

Now TV are refusing to refund back the payments that they took off me ( I was paying for it) and quoted data protection because the account is in my mothers name.  Even though i'm executor of her will.