11-06-2019 15:34
11-06-2019 15:41
@Anonymous User
Use the following to get to Live Chat, and explain your predicament, and if they can see you haven’t used the Movie Pass, they will likely refund it:-
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/
There are a couple of issues with Cancel:-
Firstly, don’t do it at the last minute, because the payment process, which can take 24 hours, may have already been initiated;
Secondly, make sure you follow the Cancel procedure to the bitter end; it’s easy to get halfway, think you are done, but you aren’t.