Switching

[Gradge]

I have just signed up to broadband and phone. Will they automatically contact my provider -Direct Save- or do I have to do it

[gavs82008]

@Gradge 

If I’m not mistaken they should do the work as long as your going from FTTC to FTTC, if your full fibre FTTP then I don’t think so.

For a peace of mind give the team a call.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518

[Gradge]

I currently do not have broadband just a land line

[gavs82008]

@Gradge 

It still applies to call the team.

[chilli2]

In theory it should just switch you7 should get a message from the old provider along the lines of "sorry you are leaving us , here are some offers to make you stay ..."

As you have a voice line only , with no DSL on then it may require an engineer to visit to set things up , what package form now have you signed up to?

[Gradge]

just the £18 broadband