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Advocate

Switched to now tv broadband

Hello I have recently switched to now tv broadband from Vodafone broadband and I was wondering did I have to cancel my old provider or does now tv do it because I haven't had any correspondence from Vodafone to say it's been cancelled. I'm worried I'm gonna have to pay for both broadbands. Any info would be a great help.

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Re: Switched to now tv broadband

@Lexxi92 

Each time I have switched providers I always cancelled my existing provider after making the switch. 

 

What I can advise is to get in touch with Vodafone to cancel or better yet to call the broadband team first to see what they say. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

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Highlighted
Legend 5
Legend 5

Re: Switched to now tv broadband

@Lexxi92 

Each time I have switched providers I always cancelled my existing provider after making the switch. 

 

What I can advise is to get in touch with Vodafone to cancel or better yet to call the broadband team first to see what they say. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

View solution in original post