Switched account email to a new address but mail is still being sent to the old address

[MemeMastodon69]

I'm able to log in with the new email address so the change took effect on some level, but I'm still receiving messages via the old address. Is this a known issue and is it fixable?

[gavs82008]

@MemeMastodon69 

Best to jump onto live chat and explain the situation.

Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint