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Anonymous User
Not applicable

Switched account email to a new address but mail is still being sent to the old address

I'm able to log in with the new email address so the change took effect on some level, but I'm still receiving messages via the old address. Is this a known issue and is it fixable?

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Best to jump onto live chat and explain the situation.

Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help