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Kevinh
Advocate

Subscription

I Purchased an F1 pass last year to watch the final F1 race.

It now looks like I have been paying £9.99 each month for a mobile pass I have not used as I didn't even know I had.  Is there anything I can do you get a refund?  

1 Reply
gavs82008
Legend 5
Legend 5

@Kevinh 

You have to speak to staff via live chat. Which can be accessed by clicking “chat online” within the green box, don’t hit “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help