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Anonymous User
Not applicable

Subscription

I Purchased an F1 pass last year to watch the final F1 race.

It now looks like I have been paying £9.99 each month for a mobile pass I have not used as I didn't even know I had.  Is there anything I can do you get a refund?  

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

You have to speak to staff via live chat. Which can be accessed by clicking “chat online” within the green box, don’t hit “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help