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Hayley76
Newbie

Subscription plan

Good afternoon I've sent numerous emails, on Sunday I prescribed to now to watch the Liverpool football game as my boys could not get football tickets, I thought I would be charged a free trial or 1299 but I've been charged 2499 please could you look at the erroras I'm a single mother of 3, I can prescribe to now as I'm struggling as it is. As appreciate any help

 

thanks, Hayley Logan

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Hayley76 

You don't speak to staff on here. See this link.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

There is NO free trial of Sports at all whatsoever. See this link for the prices of the sports membership(s).
https://help.nowtv.com/article/sports-membership

To speak with staff you need live chat. Make sure to be signed in and use the 'How to get in touch' drop down.
https://help.nowtv.com/get-in-touch/tv/vouchers-and-offers

FYI that I do not work for NOW, just a NOW customer trying to help