22-01-2023 6:15
Hi,
I received an email to say i had subscribed to entertainment through amazon, i have not done any thing of the sort and there is no subscription on my amazon account, can someone please clarify whats going on?
Thanks
Michael
22-01-2023 10:50
It could be a glitch, but have you definitely not got any payments coming off your bank account?
If I were you I’d still contact Amazon to make 100% sure. Because all that NOW staff would say is to contact them as the billing is not through NOW.
22-01-2023 13:00
Very odd!
What about checking this link for duplicate accounts with the same payment details?
https://help.nowtv.com/article/find-an-account
For a peace jump onto live chat and speak with staff. Make sure to click “chat online” within the green box, don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
Or email support using the address in the below picture.
22-01-2023 13:29
yup odd indeed.. i havent been billed for it so ill keep an eye on my bank account but neither amazon or now can cancel it so who knows